INTRODUCTION

Last Updated: August 05, 2025

Welcome to www.pawdiet.com and our mobile application PawDiet, including our e-commerce features for purchasing pet products such as pet ID tags and our pet profile services accessible via QR codes (collectively, the "Services"), owned and operated by PawDiet Inc. ("we", "us", or "our").

Please read these Terms of Use ("Terms") carefully before using the Services. By accessing or using the Services, you ("user" or "you") agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you disagree with any part of the Terms, then you do not have permission to access or use the Services.

You must be at least 18 years old or the age of majority in your jurisdiction to use the Services, including to make purchases. If you are under 18, you may only use the Services with the involvement of a parent or guardian.

USER ACCOUNTS AND REGISTRATION

To access certain features of the Services, such as creating an account, making purchases, or setting up pet profiles, you may need to register and provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate your account at any time for any reason, including violations of these Terms.

PURCHASES AND PAYMENTS

When you make a purchase through the Services (e.g., pet ID tags), you agree to provide accurate billing and shipping information. All payments are processed through third-party providers, such as Shopify. We do not store your payment details; please review the third-party provider's terms and privacy policy for more information.

Prices, availability, and product descriptions are subject to change without notice. We reserve the right to cancel orders or refuse service at our discretion. All sales are final unless otherwise stated in our return policy below.

SHIPPING AND RETURNS

We ship products to addresses provided during checkout. Shipping times and costs are estimates and may vary. You are responsible for any customs fees, taxes, or duties.

If you receive a damaged or incorrect item, contact us within 7 days of delivery for a replacement or refund. Returns for other reasons may be accepted within 14 days, subject to a restocking fee. Personalized items (e.g., custom pet ID tags) are non-returnable unless defective.

USER-GENERATED CONTENT

You may submit content to the Services, such as pet information, photos, or profiles accessible via QR codes ("User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use, display, and distribute it in connection with the Services.

You represent that your User Content does not infringe any third-party rights and is not unlawful or harmful. We are not responsible for User Content, including public pet profiles, and may remove it at any time. You acknowledge that pet profiles may be publicly viewable, and you are solely responsible for any information you choose to share.

INTELLECTUAL PROPERTY RIGHTS

All content on the Services, including but not limited to text, images, graphics, logos, software, and product designs (e.g., pet ID tags), is the property of PawDiet Inc. or its content suppliers and is protected by international copyright laws. The compilation of all content on the Services is the exclusive property of PawDiet Inc., with copyright authorship for this collection by PawDiet Inc., and protected by international copyright laws.

You are strictly prohibited from redistributing, copying, or storing our content without our express written consent. Violation of this policy may result in infringement of our intellectual property rights, and we reserve the right to take legal action against any such infringement.

PROHIBITED ACTIVITIES

You agree not to:

• Use the Services for any illegal purpose or in violation of any applicable law.
• Post false, misleading, or harmful User Content, including in pet profiles.
• Interfere with the Services or other users' enjoyment of them.
• Attempt to access or collect data without authorization, including visitor data from pet profiles.
• Use automated systems (e.g., bots) to interact with the Services.
• Misuse QR codes or pet profiles for spam, harassment, or unauthorized commercial purposes.

Violation may result in account termination and legal action.

USER CONDUCT AND TERMINATION

We reserve the right, at our sole discretion, to close accounts or block users for any reason, including but not limited to abuse or inappropriate use of the Services. You agree to use the Services in a manner consistent with any and all applicable laws and regulations and these Terms.

DISCLAIMERS

The information on the Services is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of any information on the Services, including product descriptions or pet profile features. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties about the accuracy or availability of products, shipping times, or third-party services like Shopify.

LIMITATION OF LIABILITY

In no event shall we be responsible or liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages of any kind, under any contract, negligence, strict liability, or other theory, including but not limited to damages for loss of profits, use, data, or other intangibles, even if we have been advised of the possibility of such damages, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from the Services.

Our total liability to you shall not exceed the amount you paid for the Services or products in the past 12 months.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless PawDiet Inc., its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights, including through your User Content or purchases.

GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in California, except for small claims court matters or where injunctive relief is sought.

CHANGES TO THE TERMS

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Changes or modifications will be effective immediately and you waive the right to receive specific notice of each such change or modification. Your continued use of the Services following the posting of changes will mean that you accept and agree to the changes.

CONTACT US

If you have questions about these Terms, contact us at support@pawdiet.com.